Custom CRM by Gyaanio Media

A CRM built around how your business sells.

Not another software subscription your team ignores. A private workspace on your own domain, shaped to your sales process, with every lead, follow up, quote and invoice in one place. Built and run by Gyaanio Media in Dubai.

Running daily inside Gyaanio Media since September 2026. Shown in person to business owners across Dubai.

The My Day screen of the CRM: overdue follow ups at the top in red, each row with WhatsApp, Call, Email and Done buttons, then today and coming up

Your sales live in WhatsApp, a spreadsheet and someone’s memory.

You know the pattern. A lead comes in, someone replies, nobody logs it. A quote goes out and the follow up is forgotten. Two weeks later the client has signed with someone who called back on time. Salesforce and HubSpot were built for companies with a sales operations team. You need something your people will open every morning without being told.

Follow ups fall through

The deal was warm. Nobody set a date. It went cold.

Nobody knows the numbers

What is in the pipeline, what is overdue, what was invoiced this month. Three different answers from three people.

Software nobody uses

You paid for a tool with 200 features. Your team uses WhatsApp.

Built for the person who has to use it every day.

Start every morning with one list.

Overdue follow ups at the top, in red, with WhatsApp, Call, Email and Done on every row. Clear the list, the day is done.

The My Day screen of the CRM: overdue follow ups at the top in red, each row with WhatsApp, Call, Email and Done buttons, then today and coming up

Everything about one lead, on one page.

Stage, value, next follow up, notes, every email sent, every call logged, quotes and invoices attached. Nothing hiding in a thread.

A lead record in the CRM: stage, value, next follow up, notes, the timeline of emails, calls and quotes, with invoices attached

The numbers an owner actually wants.

Pipeline value, won this month, overdue follow ups, reply rate, collected, billed, awaiting payment. One screen, no export.

The CRM dashboard: pipeline value, won this month, overdue follow ups and reply rate tiles, then collected, billed, awaiting payment and overdue money

One system, your whole sales operation.

  • Leads and pipeline, with stages named the way your business talks
  • Follow up planning with overdue alerts
  • WhatsApp, call and email from the lead record
  • Email sending and reply tracking from your own address
  • Quotations and invoices, sent and tracked
  • Client portal for the clients who want to see their work
  • Team accounts with ownership and activity history
  • Website lead capture: every enquiry from your site lands in the CRM with its source

Your own system, not a seat on someone else’s.

A SaaS subscriptionA Gyaanio build
Their fields and stagesYour fields and stages
Your data on their servers, next to your competitorsYour data in your own database
Price per seat, rises every yearOne build, one flat monthly fee
Support ticket, 48 hour replyWhatsApp the person who built it
Features you will never useOnly what your team needs, added as you grow

Live in three weeks.

  1. Discovery call.

    45 minutes. We map how a lead moves through your business today, who touches it and where it gets lost.

  2. Build.

    We shape the CRM to your process: stages, fields, quote templates, invoice format, your logo, your domain.

  3. Import and train.

    Your existing leads come in from a spreadsheet. Your team is trained in one session, on their own data.

  4. Run.

    We host it, back it up, fix what breaks and add what you ask for. You WhatsApp us, we handle it.

Built for owner led businesses in Dubai.

Teams of two to twenty where the owner still cares about every deal. Brokerages and boutique developers. Clinics and studios. Agencies, consultancies and trades. If your sales happen on WhatsApp and your tracking happens in your head, this is for you.

Not for: Companies with a sales operations department and an existing Salesforce or HubSpot rollout. We will tell you on the call if that is you.

One flat build, one flat monthly fee.

Build and setup
from AED 12,000
Hosting, support and changes
AED 1,500 a month
Minimum term
12 months
Includes
your domain, your database, team accounts, training, backups, unlimited leads

Final build price depends on how many stages, templates and integrations your process needs. You will have a fixed quote after the discovery call. No per seat pricing, ever.

Built because we needed it.

Shahbaz Khan

I built this for Gyaanio Media because every CRM I tried was either a spreadsheet with a logo or a cockpit with 200 switches. We run our own agency on it every day: outreach, follow ups, quotes, invoices, client portals. When I showed it to business owners in Dubai, the same question came back every time. Can I have one? This page is the answer.

Shahbaz Khan, Founder, Gyaanio Media

LinkedIn
Shubham Singh

Shubham leads client relationships and new business at Gyaanio Media. Every build starts with a conversation with him.

Shubham Singh, CEO, Gyaanio Media

LinkedIn

Questions, answered.

Is my data safe?

Your CRM runs in its own database that no other client shares. Daily backups. You can export everything at any time.

Can my team use it on their phones?

Yes. It is built mobile first. WhatsApp and call open from the lead record with one tap.

Can it connect to my website?

Yes. Every enquiry from your website form lands in the CRM with its source, campaign and page. If we run your ads, the lead source is tracked end to end.

What if I want a feature added later?

That is what the monthly fee covers. Ask on WhatsApp, we scope it, most changes ship within the week.

What happens if I stop paying?

After the 12 month term you can leave at any time with a full export of your data.

Do you offer a trial?

We offer the live demo and a 45 minute discovery call. By the end of the call you will know whether this fits.

See the live demo.

Fill this in and the demo password is on your screen in a second, with a sample company already loaded. Your details come to us, and we will follow up within one working day.

Stop losing deals to forgotten follow ups.